WE DO REQUIRE A CREDIT CARD AT TIME OF CHECK-IN TO ACT AS A BOND

TO COVER ANY DAMAGE OR ADDITIONAL CHARGES.



All rates are quoted in New Zealand Dollars on a per night basis and include GST of

15%.



A minimum credit card bond of NZD$50.00 will be taken from a guest on arrival to act

as a bond. This bond, if not used, is released at time of check out. Due to some bank’s

processing times, it may take up to five working days to appear in your account.



If a guest does not have a credit card to cover this bond, a NZD$250 cash bond and

photo ID is required at time of check in which will be refunded on check-out less any

charges incurred as a result of any damage or incidentals

Strictly NO pets allowed. Assistance dogs, such as guide dogs, hearing dogs, and

dogs for those who are disabled, are permitted.



Guests must be a minimum of 18 years of age or be staying with a parent or legal

guardian.



Early Bird Policy & Promotions:

For all Early Bird and any discounted promotional offers the Early Bird Policy Applies,

and must be fully Pre-paid and is not subject to cancellation or amendments. Applies to

new bookings only.



All Early bird bookings made must be fully paid, online, via the Mount Richmond Web

Site



All bookings which do not state Advance Purchase Policy Applies will be secured via

credit card at the time of booking and charged upon check-in via a valid credit card,

debit card, eftpos or cash.



**Please note, the general cancellation policy does not apply to any discounted prepaid

rates. **



We may use third-party service providers to process your personal information on our

behalf for the purposes specified above. For example, we may share some information

about you with these third parties so that they can contact you directly by email (for

example: to obtain post stay reviews about your travel experience).

General Cancellation Policy for full Flexi Rates



The general cancellation policy will only apply when indicated. We require a minimum of

48 hours’ notice prior to the date of arrival, this is calculated from 2pm of the day of

arrival.



Bookings can be transferred to an alternative date subject to availability and subject to

price adjustment



Failure to provide the specified notice will result in you being charged a one night

accommodation cancellation fee.



**Please note, the general cancellation policy does not apply to any discounted prepaid

rates. **



Our check in time is 2pm and check out is 10am, late check outs are available on

request subject to availability and are not guaranteed.



The above terms and conditions as set out supersede all previous agreements,

arrangements and contracts.



GPS Loading information:

-36.9348000000, 174.841900000 (latitude, longitude)



J&Y HOTEL MANAGEMENT LIMITED T/A MOUNT

RICHMOND HOTEL